有个印度佬,从2008年开始联系,基本上是一个季度问一次价格,每次问价格都会上这么一句:
URGENT!!!EARLIER REPLY WILL BE APPRECIATED!
然后回复过去,一般都是这一句:
Kindly note your quoted price is slightly on higher side as compared with other suppliers. They are offering at price USD ***/MT CIF Nhava sheva, paymen term L/C at sight.
(一般比我的报价都低100美金左右,我的付款方式要求是TT)
我回复:
LC at sight is accepted
But the price you required is too low for us.The lowest price is ** usd.Please accept.
我们的最低价比他的目标价还贵着七八十,然后就再也没消息了!
原本这个客户我是一直找各种理由追踪他,后来干脆不理他了!
结果人家还不放弃,隔一段时间就重复一次上一个步骤!
最近,又来了,早上九点多一封,我看到了没理他,11点发了一个reminder,还是没理他,下午两点多,又来了一句:
We wish to invite your kind attention to our e-mail msg of today morning. We are still Awaiting your favourable reply by return e-mail. Thanks.
感觉真的是诚意很大啊,于是乎报价,还价,最低价,又不理。
我擦,又是一个轮回,我真烦了,我打算做死他!
于是我给他发了一封邮件,内容是:
Dear Sir,
We have communicated about ** for about five years,right?
Every time when you need the offer,I will give you carefully and urgently.
But i am really bored about your manners now.
You never give me a feedback after your purchase decision.
FIVE YEARS!
Although we have not cooprated until now,we have been friends for five years I think.
This is the last email I send to you.
Good Luck!
Eason
发出去了,等待客户,看看是否有反馈!
2013年6月21日
客户回复了,相当奇葩,人家直接无视了我的投诉,接着问了一个价格,我擦:
Please reply. Thanks.
我直接吐血了,他这是直接无视我啊,难不成他是机器人吗?我的投诉犹如一拳打到了棉花上……
我回复了一句:
SIR,
Have you got my email on 2013/06/20?
Please reply based on that email.
Eason
客户回复了,让我要吐血:
Eason,
Yes,i have seen your last email.Thanks
Please give me your complete COA as soon as possible.
Top Urgent!
我擦,老虎不发猫,你当我病危啊!
2013年6月22日最新更新
看到他那封邮件我连理都没理,奶奶的气死我了,结果客户依旧是不放弃。今天一早看到一封邮件,火蹭蹭的!
Eason,
I have read your email.But i think you should keep calm always.You are a business man.You should concentrate on business.Not only at present,but also in Future.
So if you consider like this ,you will understand why i insist to communicate with you.
Please give me the COA as soon as possible
best regards
我擦,我得想想怎么回复他
2013年6月24日
一个周末没理他,今天一早给他发了一封邮件。
Dear sir,
In the past five years,i always ask myself to concentrate future business from you.
But until now,five years passed,future is still the Future.
I dont mean,everytime you asked for offer,you must give me the order.It is impossible.But you should tell me what’s your decision to me if you want to deal with me in future.
But you never did that!
I am the business man ,not your collecter of the information.
So from now on,i refused to give you any offer.Unless you agree to give me your decision everytime.
Eason
依旧没有回复,客户估计挂了!
阿三回复了,哈哈,但是气势很强,没有之前那么淡定,但是很多话说的还是蛮有道理:
Eason,
Please try to understand me!ok?
Everyday i have so many emails to reply.Everyday i have some many things to deal with.Everyday i have so many business to do.
I have no time to reply you(not only You) every email.
Please understand the business rule,if all your terms and conditions are ok,i will reply to you.But every time your price is very high.My customers didn’t accept your offer.So i have no need to tell you.
Right?
I have given to you many chances to start business with us.But you always missed the chance.
so please don’t send me this kind of email again,if you want to start business with me.
好吧,阿三这次跟我对上了,意思是,你的条件根本不合适,我没必要回复你,你的条件每次都不合适,我还在发询盘给你,给你机会,你应该感谢我,而不是抱怨!
反正这个单子我不打算做了,想做估计也没有,我就陪你玩玩!
Dear sir,
I understand you ,also please understand me.
Not only you have so many things to do.I am the manager of my company.I also have many afairs to deal with
Everytime you gave me a target price,but i dont think there is any normal supplier in china who can accept the price.The target price is even lower than the cost in China.
Do you think you are serious every time?
Can you tell me what was the final price of your last order?
I dont think you can get your target price from China.No factory can accept so low price unless they are the cheaters.
Eason
这封邮件发出去之后客户没消息了,我估计是挂了,死了!
依旧是老调调!
真是气不打一处来啊,我给客户回了一封邮件,
I thinkyou made a mistake.You sent the wrong email to wrong person.
Eason
回还是不回?我陷入纠结,做了好久的思想斗争,算是想通了,跟他置气没意思啊,回一封邮件不需要多长时间。于是还是回复了,而且绝对是严格的专业格式:
Dearsir,
然后我特意加了一句:
I amserious business man,I hope you are too!
客户很快回复,就一句话
第二天,客户居然主动给我回复了,说,某某价格能否接受,请马上告知
我回了一个邮件,说可以给你降10美金,请接收,如果可以,马上给你pi,最近货期比较紧,给你优先排单!
这个可是太意外了,于是乎做PI,做合同,来回的确认,三天过去了。
刚刚银行通知,到账,功德圆满!
阿三是出名的难缠,要低价,要付款方式的优惠,从来都是张嘴就来,问价格的时候从来都是urgent,拿到价格之后从来都是价格高,太高,然后就没了后文,这个客户绝对不例外!
联系了五年,从来都是问价格,说价格高,然后消失,然后继续问价格,继续消失,把我弄烦了,有了我跟他的争吵,以为做死了,没想到,后来居然又回来了,还下单了!
膜拜。。
赞
太赞了,有个秘鲁的客户也是这样,联系一年多了。差不多每个月都要我发PI,Urgent! 然后发了PI就没下文了,下次也用招试试。 呵呵.
后面看得,我逗乐了
越来越崇拜你了
5年? 真是,,,
我们这些新人都需要时间慢慢沉淀
膜拜学习中!!!
看见你跟他吵架的那往来的邮件,我差点笑叉声了
这样的客户只能做为职业生涯中的一个小插曲,要手上全是这样的客户,业务员早就饿死变成木乃伊了…
看的我都笑了,我这里一个印度客户也是这样的,一直要样品,要报价,就是 不下单
[…] 客户3,是印度的,从2008年开始纠缠,问价消失,周而复始,中间产生了很多故事,我曾经写过,不多赘述! 点击进入了解详情 […]
膜拜!!!
笑死我了~~~好精彩喔~學習啊
非常赞!
太厉害了,
哈哈哈,但是好搞笑啊,哈哈哈哈哈哈哈哈哈
五年了就一点不感动么 哈哈 笑完还是学习了~~
呵呵,只有你能这么厉害了,印度阿三也真是的,价格压这么低,自己的佣金这么高,坑爹···
印度人,呵呵,在印度呆一年太有深切体会了
新手,前来学习!!!!